LIMITED OFFER — EVERY 100ML PURCHASE INCLUDES A SURPRISE COMPLIMENTARY 15ML
ADVERSE EVENT CONTACT
If you have experienced an adverse event after using a Jacques Fath Parfums product, please complete the Adverse Event Contact form below.
Rest assured that all information and data provided are confidential and will be processed as soon as possible.
Once the form is completed, you will receive a submission confirmation and a copy of your complete form at the email address provided.
Need Assistance?
If you need further assistance or have any questions, please contact us directly below.
Phone
The Jacques Fath Team is available by phone Monday through Friday, from 10am to 5pm CET at:
+33 1 47 20 56 77
You may get in touch with our Customer Service Team, available 24/7 by text on WhatsApp at:
+33 1 47 20 59 25
AT YOUR SERVICE...
Each Jacques Fath fragrance is carefully wrapped, adorned with elegant ribbons, and sealed with a wax stamp that matches each fragrance’s hue—our signature seal of distinction.
We do not include paper invoices in the package. Jacques Fath is taking action to reduce our impact on climate change; all packaging used is made from recycled materials.
For more details, visit our Gifting page here.
Shipping fees depend on your cart contents and your location. You can calculate your delivery fee by adding your desired products to the cart and clicking the cart icon. A “Calculate Shipping” option will appear to guide you in the ‘Totals’ section.
All orders are typically dispatched within 48 hours.
Once your order ships, you will receive an email with tracking information so you can follow the delivery progress.
Orders delivered within the European Union are subject to 20% VAT. The final product price shown includes VAT.
Orders delivered outside the European Union are not subject to EU VAT. The final product price shown excludes VAT.