Once your form has been submitted, our Customer Care Team will review your message promptly and contact you via email.
LIMITED OFFER — EVERY 100ML PURCHASE INCLUDES A SURPRISE COMPLIMENTARY 15ML
CONTACT
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FAQ
To explore our frequently asked questions and to find answers or helpful information, please visit our FAQ page here.
CONTACT US
Phone
Jacques Fath Client Advisors are available by phone Monday through Friday, from 10am to 5pm CET at:
+33 1 47 20 56 77
You may get in touch with our Customer Service Team, available 24/7 by text on WhatsApp at:
+33 1 47 20 59 25
OTHER CONTACT INFORMATION
Press Inquiries
If you want to contact us regarding a press request, please click on the button below.
Distribution & Retail
If you wish to contact us regarding distribution, please click on the button below.
Career Opportunities
If you wish to be part of the team, please click on the button below to apply.
AT YOUR SERVICE...
Each Jacques Fath fragrance is carefully wrapped, adorned with elegant ribbons, and sealed with a wax stamp that matches each fragrance’s hue—our signature seal of distinction.
We do not include paper invoices in the package. Jacques Fath is taking action to reduce our impact on climate change; all packaging used is made from recycled materials.
For more details, visit our Gifting page here.
Shipping fees depend on your cart contents and your location. You can calculate your delivery fee by adding your desired products to the cart and clicking the cart icon. A “Calculate Shipping” option will appear to guide you in the ‘Totals’ section.
All orders are typically dispatched within 48 hours.
Once your order ships, you will receive an email with tracking information so you can follow the delivery progress.
Orders delivered within the European Union are subject to 20% VAT. The final product price shown includes VAT.
Orders delivered outside the European Union are not subject to EU VAT. The final product price shown excludes VAT.